Question 1

How do I know if my clinic is losing revenue?

Accepted Answer

Compare enquiries, bookings, attendance, follow-up and treatment completion against your own operating figures. Persistent gaps between these stages can indicate an operational revenue opportunity.

Question 2

Why isn't my clinic marketing converting into bookings?

Accepted Answer

Usually because enquiries are not answered quickly, followed up consistently, or converted into a confirmed appointment. Marketing creates the enquiry; the booking process decides whether it becomes a patient.

Question 3

How much revenue can a clinic lose to no shows?

Accepted Answer

It depends on your average appointment value, capacity and no-show pattern. Multiply missed appointments by average revenue per completed visit to get a working figure.

Question 4

What does the assessment cost?

Accepted Answer

Nothing. The assessment and result are free. It helps clinic owners understand where operational gaps may affect patient conversion, capacity, attendance and revenue.